All Systems Operational
Customer Portal Operational
Amsterdam - EU Operational
London - EU Operational
Frankfurt - EU Operational
New York City - USA Operational
Miami - USA Operational
Chicago - USA Operational
San Francisco - USA Operational
Silicon Valley - USA Operational
Dallas - USA Operational
Hong Kong - Asia Operational
Singapore - Asia Operational
Sydney - Asia Operational
Toronto - Canada Operational
Tokyo - Asia Operational
Los Angeles - USA Operational
Seattle - USA Operational
Atlanta - USA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020
Completed - The scheduled maintenance has been completed.
We are sorry for the extended downtime.
Nov 14, 15:00 UTC
Update - VPS's on the last server are starting.
Maintenance status will be removed shortly.
Nov 14, 14:46 UTC
Update - VPS's on the next server are starting.
Maintenance status will be removed from this server shortly.

After this server there is one server left to start the VPS's on.
Nov 14, 14:06 UTC
Update - Maintenance on the first server has been completed, maintenance status has been removed from this server.
The VPS's on the other servers are starting shortly.
Nov 14, 13:27 UTC
Update - VPS's on one of the servers are starting right now.
Other servers will come back online shortly.
Nov 14, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:30 UTC
Scheduled - Date: Saturday November 14th
Time: 04:30 AM (New York timezone) / 09:30 AM (UTC)
Duration: ~3 hours

At Saturday November 14th we are optimizing the hardware of our New York servers.
This will improve overall performance of the servers which benefits the VPS's on it.

During this operation the VPS's on these servers will be powered off.
This operation will take approximately 3 hours.
We will gracefully power off your VPS, and power them back on when the operation is completed.

If you have multiple VPS's in New York, it is possible that not all your VPS's are affected by this operation.
We have multiple servers on New York, but we are only executing this operation on some of the servers at this moment.

You will receive an e-mail from us if you have one (or more) VPS's in New York on one of our servers that will be offline.
Nov 5, 15:30 UTC
Nov 13, 2020

No incidents reported.

Nov 12, 2020
Completed - The scheduled maintenance has been completed.
Nov 12, 14:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:01 UTC
Scheduled - Date: 12-Nov-2020
Time: 12:00 PM (UTC)

We are continuing with the upgrade of our Management software today for locations: Singapore, Tokyo, Hong Kong & Sydney.

Your VPS's will stay online.

Our servicepage functionalities (i.e. VPS power on, power off, restart) for the mentioned locations will not be available during the upgrade.

The upgrade will take approximately 1 hour.

Thank you for understanding.
Nov 12, 11:23 UTC
Nov 11, 2020
Completed - The upgrade has been paused, we have removed maintenance mode.
You are able to manage your VPS again.

We will continue with the upgrade another day.
Nov 11, 16:23 UTC
Update - The upgrade is taking longer than expected.
We are sorry for the inconvenience.
Nov 11, 16:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 14:00 UTC
Scheduled - We are going to upgrade our Singapore, Tokyo, Hong Kong & Sydney Management software today.
Your VPS's will stay online.

Our servicepage functionalities (i.e. VPS power on, power off, restart) for the mentioned locations will not be available during the upgrade.

The upgrade will take approximately 1 hour.

Thank you for understanding.
Nov 11, 13:49 UTC
Nov 10, 2020

No incidents reported.