All Systems Operational
Customer Portal Operational
Amsterdam - EU Operational
London - EU Operational
Frankfurt - EU Operational
New York City - USA Operational
Miami - USA Operational
Chicago - USA Operational
San Francisco - USA Operational
Silicon Valley - USA Operational
Dallas - USA Operational
Hong Kong - Asia Operational
Singapore - Asia Operational
Sydney - Asia Operational
Toronto - Canada Operational
Tokyo - Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 7, 2020

No incidents reported today.

Jul 6, 2020

No incidents reported.

Jul 5, 2020
Resolved - This incident has been resolved.
Jul 5, 08:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 5, 08:24 UTC
Update - We are in contact with our Internet Service Provider about the connection issues.
Jul 5, 08:00 UTC
Investigating - We are currently experiencing network issues in our Singapore location.
We are doing our best to solve this as soon as possible!

Sorry for the inconvenience.
Jul 5, 07:15 UTC
Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020
Resolved - The issue has been resolved.
The issue was related to hardware issues in the datacenter.

Sorry for the inconvenience!
Jun 27, 08:59 UTC
Identified - Because of the Hong Kong network issues, you are also unable to manage your VPS in Tokyo, Singapore and Sydney.
Your VPS is having internet, only the functions at service.vpsserver.com aren't reaching your VPS.
Jun 27, 08:29 UTC
Resolved - The issue has been resolved.
The issue was related to hardware issues in the datacenter.

Sorry for the inconvenience!
Jun 27, 08:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 08:45 UTC
Update - This issue also impacts the management of our Tokyo, Singapore and Sydney locations.
Unfortunately it is impossible during this network issue to manage your Hong Kong, Tokyo, Singapore and Sydney VPS's.

(Tokyo, Singapore and Sydney have no network issue, only the manage part is not working for these)
Jun 27, 08:26 UTC
Update - We still working with our network provider to solve this issue.
Jun 27, 07:44 UTC
Identified - We've contacted the data center to help us troubleshoot a switch that is malfunctioning at this time. We'll let you know as we know more.
Jun 27, 07:11 UTC
Investigating - We are currently investigating this issue.
Jun 27, 06:48 UTC
Jun 26, 2020
Resolved - We have received a DDoS attack at our Chicago location for ~1 hour between 4:30AM and 5:30AM (UTC)
This DDoS interrupted our network for our Chicago location.

We are trying our best to prevent this from happening again.
Jun 26, 02:30 UTC
Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.