All Systems Operational
Customer Portal Operational
Amsterdam - EU Operational
London - EU Operational
Frankfurt - EU Operational
New York City - USA Operational
Miami - USA Operational
Chicago - USA Operational
San Francisco - USA Operational
Silicon Valley - USA Operational
Dallas - USA Operational
Hong Kong - Asia Operational
Singapore - Asia Operational
Sydney - Asia Operational
Toronto - Canada Operational
Tokyo - Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2019
Upgrade management software: Hong Kong, Singapore, Tokyo and Sydney
Completed - The scheduled maintenance has been completed.
Nov 12, 13:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 13:00 UTC
Scheduled - November 12th 2019 - 13:00 PM UTC

On this moment we upgrading our management software in our Hong Kong, Singapore, Tokyo and Sydney locations. There will be no downtime faced to VPS servers. In the maintenance period you cannot manage your VPS server from our website.
Nov 12, 12:32 UTC
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Frankfurt: Delayed tasks
Resolved - The high queue of tasks has been completed.
Nov 9, 08:20 UTC
Update - We are continuing to investigate this issue.
Nov 8, 22:16 UTC
Investigating - At the moment we are experiencing a high queue of tasks at our Frankfurt location.
This means that the creation of new VPS's, Start/stop VPS etc. is getting delayed.

We are sorry for the inconvenience.
Nov 8, 22:14 UTC
Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019
Upgrade management software: London
Completed - The scheduled maintenance has been completed.
Oct 30, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 14:00 UTC
Scheduled - On this moment we upgrading our management software in our London location. There will be no downtime faced to VPS servers. In the maintenance period you cannot manage your VPS server from our website.
Oct 30, 13:03 UTC
Amsterdam - Degraded internet connection
Resolved - This incident has been resolved.
Oct 30, 10:39 UTC
Monitoring - The network issues seems to be resolved for now, we will be monitoring the network
Oct 30, 10:15 UTC
Identified - Our Amsterdam ISP has identified the network issues and is trying to implement a fix.
Oct 30, 09:40 UTC
Investigating - At this moment we have a degraded internet connection in our Amsterdam datacenter.
We have informed our ISP about this issue.
We will update this post when we have more information.
Oct 30, 09:28 UTC
Oct 29, 2019
Upgrade management software: Frankfurt
Completed - The scheduled maintenance has been completed.
Oct 29, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 12:00 UTC
Scheduled - On this moment we upgrading our management software in our Frankfurt location. There will be no downtime faced to VPS servers. In the maintenance period you cannot manage your VPS server from our website.
Oct 29, 10:42 UTC
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