All Systems Operational
Customer Portal Operational
Amsterdam - EU Operational
London - EU Operational
Frankfurt - EU Operational
New York City - USA Operational
Miami - USA Operational
Chicago - USA Operational
San Francisco - USA Operational
Silicon Valley - USA Operational
Dallas - USA Operational
Hong Kong - Asia Operational
Singapore - Asia Operational
Sydney - Asia Operational
Toronto - Canada Operational
Tokyo - Asia Operational
Los Angeles - USA Operational
Seattle - USA Operational
Atlanta - USA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[London] Hardware optimization Oct 4, 08:45-10:45 UTC
Date: Sunday October 4th
Time: 09:45 AM (London) / 08:45 AM (UTC)
Duration: ~2 hours

At Sunday October 4th we are optimizing the hardware of our London servers.
This will improve overall performance of the servers which benefits the VPS's on it.
During this operation the VPS's on these servers will be powered off.
This operation will take approximately 2 hours.
We will gracefully power off your VPS, and power them back on when the operation is completed.

If you have multiple VPS's in London, it is possible that not all your VPS's are affected by this operation.
We have multiple servers on London, but we are only executing this operation on some of the servers at this moment.
Posted on Sep 23, 11:24 UTC
Past Incidents
Sep 30, 2020
Resolved - The connection to our Chicago datacenter has been restored.
We are waiting for a reply from our Internet Service Provider about the cause of this issue.
Sep 30, 17:05 UTC
Investigating - We are currently experiencing connection issues to our Chicago location.
We are looking into the issue.
Sep 30, 16:49 UTC
Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - This incident has been resolved.
Sep 23, 10:50 UTC
Monitoring - The connection is back online.
We are monitoring the network.
Sep 23, 10:40 UTC
Investigating - We are currently experiencing connection issues to our London location.
We are looking into this.
Sep 23, 10:30 UTC
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Resolved - This incident has been resolved.
Sep 20, 21:39 UTC
Investigating - We are experiencing connection issues from several countries to our Los Angeles location.
We are looking into this.
Sep 20, 21:33 UTC
Sep 19, 2020
Resolved - This incident has been resolved.
Sep 19, 00:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 21:47 UTC
Investigating - We are experiencing connection issues from several countries to our Los Angeles location.
We are looking into this.
Sep 18, 21:30 UTC
Sep 18, 2020
Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - This incident has been resolved.
Sep 16, 17:28 UTC
Monitoring - Our payment provider has implemented a fix, our payments system should work again.
Sep 16, 17:26 UTC
Identified - Our payment provider is experiencing infrastructure issues. They are looking into it.
If you do see payment errors, please try again at a later time.

Sorry for the inconvenience.
Sep 16, 17:16 UTC