We are going to update software on this specific server to prevent this from happening again. If your VPS is running on this server you will soon receive an e-mail from us with the maintenance details.
Posted Jan 28, 2020 - 09:45 UTC
One of our Dallas servers has restarted itself after a software failure. The VPS's on this specific server were powered off because of this issue.
After the server restarted itself, it was not started with the correct software configuration. That is why the server had to be restarted again, manually.
The server is up-and-running again, but we are installing new software so it will not happen again in the future.